Privacy

Next Chapter Homeschool  ("we," "us," or "our") operates this website and Shopify storefront. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you visit our store or make a purchase, we may collect:

  • Personal information you provide: name, email address, shipping address, phone number, and payment information when you place an order.
  • Automatically collected data: IP address, browser type, device type, pages visited, time on site, referring URLs, and other usage data collected through cookies and tracking technologies.
  • Communications: any messages you send us via email or contact forms.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to your questions and customer service requests
  • Send promotional emails and marketing communications (you may opt out at any time)
  • Improve our website, product selection, and customer experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

Tracking Technologies and Advertising

Our website uses cookies and third-party tracking technologies — including but not limited to the Meta (Facebook) Pixel, Google Analytics, and session replay tools such as Mouseflow — to understand how visitors interact with our site and to serve relevant advertisements on other platforms. This means:

  • We track site visits, page views, clicks, scrolling behavior, and purchase events
  • We may use session replay tools to better understand how users navigate and interact with our website in order to improve functionality and user experience
  • We may run retargeting ads to visitors of our site on Facebook, Instagram, Google, and other platforms
  • Third-party advertising partners may place their own cookies or tracking technologies on your device

You can opt out of interest-based advertising by visiting our opt-out page or adjusting your browser's cookie settings. Disabling cookies may affect your ability to use certain features of our site.

Shopify

Our store is powered by Shopify. Shopify collects and processes data as part of providing its e-commerce platform. You can review Shopify's privacy policy at shopify.com/legal/privacy.

Payment Processing

All payment transactions are processed securely by Shopify's payment providers. We do not store your full credit card information on our servers.

Children's Privacy — COPPA Notice

Purchases in our store must be made by adults. Our educational products and courses are designed for use by children under adult supervision — parents and guardians are responsible for determining what is appropriate for their child. We do not knowingly collect personal information directly from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@nextchapterhomeschool.com and we will delete that information from our records. We comply with the Children's Online Privacy Protection Act (COPPA).

Educational Records — FERPA Notice

To the extent that any of our products or services interact with student educational data, we treat that information with the protections required by the Family Educational Rights and Privacy Act (FERPA). We do not sell, share, or disclose student educational records to unauthorized third parties. Parents and eligible students retain all rights afforded to them under FERPA.

Data Sharing

We do not sell your personal information. We may share information with:

  • Service providers (Shopify, shipping, email platforms)
  • Advertising partners (in limited or pseudonymous form)
  • Legal authorities if required

Data Sharing and Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

We implement reasonable safeguards to protect your information. However, no method of transmission is completely secure.

Email Marketing and GDPR Compliance

If you subscribe to our email list, you are consenting to receive marketing communications from us. We comply with the CAN-SPAM Act. Every marketing email includes an unsubscribe link and we honor opt-out requests promptly. We do not add customers to marketing lists without consent.

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to be forgotten, and the right to restrict processing. To exercise these rights, contact us at support@nextchapterhomeschool.com.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time by clicking "unsubscribe" in any email we send
  • Request that we stop processing your data in certain circumstances

To exercise any of these rights, visit our opt-out page or contact us at support@nextchapterhomeschool.com.

California Privacy Rights

California residents have the right to:

  • Request access to personal data
  • Request deletion or correction
  • Opt out of data sharing

We do not sell personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the bottom of this page. Continued use of our store after changes are posted constitutes acceptance of the updated policy.

Last updated: March 27, 2026

Questions? Contact support@nextchapterhomeschool.com